Shipping Policy

You will find a variety of available shipping options to your delivery address at checkout, allowing you to choose

        the best option for your budget and timeframe.

Our hours of operation are Monday through Friday from

        7am to 3pm PST.

Orders placed from 11am Friday through Sunday will ship on the following business day. Our offices are closed

        on National holidays.

Disclaimers:

       

  • USPS delivery times are NOT guaranteed. Please consider posted delivery times as an estimate.
  •    

  • FedEx Ground option estimated delivery times reflect 1 extra day for order processing.
  •    

  • Royal Design Studio cannot guarantee 3rd party shipping delivery times and is not responsible

                for any monetary loss or inconvenience that may be caused due to a late delivery or lost package.

       

You will be emailed a tracking link for your package upon shipping so you can follow the progress of your

        package. Please check your SPAM folder if you have not received tracking information.

If you have any questions or concerns about your package delivery, please email [email protected] for

        assistance.

International Shipping

International shipping charges are based on the weight of your package(s), including dimensional weight (total

        box size), to your destination via FedEx International Economy.

NOTE: There may be additional import taxes or customs duties imposed on your package at the

            time of delivery. These fees are outside of our control, and it is the responsibility of the recipient to

            pay any additional import, VAT, or customs duties and taxes imposed.

Additional Canada Shipping and Prepaid Duty Information:

Shipping charges are based on the weight of your package(s), ), including dimensional weight (total box size), 

        to your destination.

As a courtesy, we have built your GST tax rate into your order for you to pre-pay your import taxes and customs

        duties via FedEx. These fees would otherwise be imposed on your package as the shipment enters Canada.

We provide this service to help prevent your shipment from being delayed pending payment of these additional

        charges. Rural deliveries may incur an additional fee from FedEx.